1.25 CPD hours

  • On Demand Event
    Complete online in your own time (Self-paced)
    • $180.00 excl. GST

Description

Understand and influence how emotion drives negotiation

Essential knowledge for all negotiators, this science based introductory webinar will explain how emotion, with emphasis on anger, can play a pivotal role in negotiating. You will learn how emotions manipulate and even take over our rational thought processes as we think and analyse offers made and decide on next steps. You will learn how to turn this to your advantage.

The webinar will include:

  • An introduction to how the brain creates the emotion 
  • The impact of anger on the angry person and the receiver of it 
  • Some of the ways that anger changes how we think 
  • Some interventions for changing anger driven outcomes 

LEARNING OUTCOMES

You will learn and understand some of the ways in which emotion distorts our thinking when negotiating and how you can use this knowledge to your advantage

SUITED TO

Lawyers, Accountants, Employment advocates, Construction Industry Managers, Commercial Managers and all those involved in negotiations

ORIGINAL BROADCAST DATE

4 May 2017

PRESENTER

Phillip D Green, Mediator, Arbitrator and Barrister