1.5 CPD hours

  • On Demand Event
    Complete online in your own time (Self-paced)
    • $200.00 excl. GST

Description

Practical steps to help you effectively manage customer accounts and ensure you get paid on time .

This webinar is suited to those in charge of credit management and/or implementing processes in an organization around the management of customer accounts.

It is a practical session designed to provide a step by step process for credit control management in a small to medium sized organisation.

The webinar will cover:

  •  How to evaluate creditworthiness of customers & identifying potential risks 
  •  The importance of Terms & Conditions 
  •  Effective credit control procedures 
  •  Managing slow payers & preventing bad debts 
  •  Security options 
  •  Key performance indicators (KPI’s) 

LEARNING OUTCOMES

Develop a working knowledge on effective credit management procedures.

DATE OF ORIGINAL BROADCAST

25 July 2017

SUITED TO

This course would suit:

  •  People with very little or no knowledge or experience in accounts receivable management or credit control
  •  Those who want to improve credit control management in their business

PRESENTER

Jo-Anne Randall, Associate Director, Staples Rodway Auckland