Description

This is a guide for managing poor performance through a fair process, so you comply with the law

Do your staff work at the wrong level, make too many mistakes, or miss deadlines?

Perhaps you’ve lost clients over an employee’s poor attitude, or colleagues in your team have complained.

Managers must deal with poor performance to survive and thrive in business.
If you want a productive team, you must manage poor performance before it becomes a problem for colleagues, customers, and clients.

Yet, most managers delay giving feedback until it’s too late.

Even though you’re fed up with poor performance, do you avoid formal processes for fear of getting the process wrong?

In our practical and engaging webinar, you will find out how to manage staff who are under-performing.

Our employment lawyer Julia Shallcrass of KiwiBoss will cover your legal obligations to reduce the risk of personal grievances. She will explain the law on performance management, including what is good faith and how to act fairly and reasonably.

This webinar is your guide to performance management processes. If you work in management, HR or in consultancy services as a lawyer or accountant, it’s essential that you know how to:

• Identify poor performance
• Improve staff performance through coaching, mentoring and training
• Follow formal processes that comply with the law
• Avoid common legal pitfalls
• Give warnings and dismiss staff
• Manage tricky scenarios like stress and mental health

We will explore case law and case studies to help you deal with performance issues.

ORIGINAL BROADCAST DATE

7 March 2023

LEARNING OUTCOMES

This practical webinar will give attendees guidance on how to:

• Identify poor performance and know when to start formal processes
• Tell the difference between poor performance and misconduct
• Improve staff performance through training, coaching and mentoring
• Create clear goals under Performance Improvement Plans
• Act fairly and reasonably in performance management meetings
• Give warnings and exit staff
• Deal with issues that impact performance like stress and mental health
• Comply with employment law obligations to comply with the law

SUITED TO

This webinar is useful for all people managers, HR professionals, employers, team leaders, and business owners seeking practical guidance on how to effectively manage poor performers. This webinar is useful for advisors including lawyers and accountants who will inform clients about proper procedures.

It is useful for anyone wanting to improve staff performance and manage poor performers with reduced risk.

PRESENTER

Julia Shallcrass, Director and Lawyer/Employment Law Educator, KiwiBoss Limited.