Social Intelligence in Action

Description

Master the art of reading hidden cues and making powerful first impressions, turning everyday interactions into opportunities for influence and connection.

If you’ve ever wondered how some people just seem to “get it” when it comes to reading a room or adjusting their approach, this session will share a few secrets you can put into practice right away. Get ready to discover a toolkit for turning everyday interactions into opportunities for influence, connection, and positive outcomes.

Social intelligence (SI) is about tuning into the subtle signals that often lie beneath the surface of our interactions—the hidden cues behind a choice of words, and the carefully orchestrated appearances that can sometimes mislead. By learning to pick up on these unspoken elements, from fleeting expressions to nuanced body language, we begin to see what’s truly happening in our exchanges. In this focused session, you’ll gain insights into the 7-Second Rule for making strong first impressions, practical ways to read people’s cues, and simple techniques for managing your responses on the spot.

LEARNING OUTCOMES 

  • Understand the 7-Second Rule and how a few simple adjustments in the first moments of an interaction can set the tone for the entire conversation.
  • Recognise and respond to subtle social cues, such as micro-expressions and shifts in tone, to better understand what others are feeling—even when it’s unspoken.
  • Apply the Stoplight Method to manage your own reactions in high-stress conversations, keeping interactions productive and focused.
  • Gain practical, adaptable skills to try in your next conversation, giving you the chance to experiment with social intelligence immediately.

SUITED TO 

Professionals who work closely with others—whether managing teams, handling clients, or navigating high-stakes interactions—and want to strengthen their ability to read subtle social cues, respond under pressure, and build genuine connections.

PRESENTER

Camelia Petrus, Organisational Psychologist, Core Purpose

Camelia, Founder of Core Purpose Ltd, is an expert coach in ethical leadership and workplace behaviour, dedicated to helping clients achieve clarity in decision-making, build authentic connections, and handle workplace challenges with ethical strength.

 

1.5 CPD Hours

  • Dec 10
    • $215.00 excl. GST
    Tue, 10:30 AM NZDT - Tue, 12:00 PM NZDT Online
    • $215.00 excl. GST

Coming Soon

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One-connection-one-fee

Our webinars operate on a 'one-connection-one-fee' basis so you can have your whole team participate for one cost effective price and claim CPD points.

Recordings

All registrants to a live webinar will automatically be sent a recording at the end of that week along with a full transcript of the webinar, regardless of whether you attended or not.

Sole practitioners

A discount on webinars is available for sole practitioners. Please contact us at NZ‑learning@wolterskluwer.com to confirm eligibility.